CA Workload Control Center ECL Hangs with a WCLI8000 error

Document ID : KB000006012
Last Modified Date : 14/02/2018
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Issue:

I have three WCC instances. Schedulers/Operators can use the Enterprise Command Line on only two of the three instances. On the third instance, the ECL hangs with the following error when executing a command:

WCLI8000 - The command request timed out. 

Environment:
CA Workload Control Center r11.4 SP3
Resolution:

Restart the iGateway service of the Autosys instance you are trying to run your ECL command(s) against.