CA Workload Automation Desktop Client 11.3 was installed successfully, however does not start

Document ID : KB000020970
Last Modified Date : 14/02/2018
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Description:

CA Workload Automation Desktop Client 11.3 was installed successfully, but did not start with the error -

for example:

 ENTRY org.eclipse.osgi 4 0 <yyyy-mm-mm> <hh:mm:ss:ms>   
 !MESSAGE Application error 
 !STACK 1
 java.lang.RuntimeException: No application id has been found.
      at org.eclipse.equinox.internal.app.EclipseAppContainer.startDefaultApp(EclipseAppContainer.java:242)
      at org.eclipse.equinox.internal.app.MainApplicationLauncher.run(MainApplicationLauncher.java:29)
      at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
      at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
      at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:369)

Solution:

Right-click on the CA Workload Automation DE Desktop Client icon and click on 'Run as administrator' to start the Desktop Client for the first time.

After such a first launch you could start the Client under other accounts.