CA WA System Agent Services Won't Stay Active

Document ID : KB000007790
Last Modified Date : 14/02/2018
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When we run the 'autorep -M' command, the agent status is Missing. When we start up the agent services, the services stop immediately. 

CA Workload Automation Agent AE r11.3+

To determine why an agent will not start, check the nohup.stderr file in the agent installation directory.


The agent keeps crashing is because it's unable to initialize the PeopleSoft plugin. There is an issue connecting to the PS DB: 


08/17/2017 10:20:52.041 CDT-0500 1 main.MainThread.CybPsPluginDriver.runApplication[:135] - Failed to connect to PS DB using:


When an agent plugin  cannot be initialized, the agent will shutdown. This is the expected behavior.

Additional Information:

Click here for more CA Workload Automation Agent AE troubleshooting steps and FAQs.