CA WA DE Web Client SSL Certificate changed after upgrade

Document ID : KB000120680
Last Modified Date : 09/11/2018
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Issue:
After the DE Web Client upgrade from R12 SP2 to R12.1, the user gets "certificate is missing" or "cannot make a secure connection" in the browser URL field.
Environment:
CA WA Web Client
OS: Windows / Linux
Cause:
When the upgrade is done the keystore with domain certificate is replaced with newer keystore.
Resolution:
The old keystore is backed up in the backup directory in the install directory.  The keystore location is defined in the server.xml in  /<install_directory>/apache-tomcat/conf
.....
keyAlias="WADE"
                           keystoreFile="/opt/CA/Web_Client/apache-tomcat/conf/.keystore"
               keystorePass="some_pass"
/>
.....
Copy the old keystore and replace the new keystore.  
Restart the Web Client and connect again via the browser.

 
Additional Information:
Note:  The domain and root certificate can also be imported into new keystore.