MicroFocus job fails with MccDoOpen: CCI error 9: A network error occurred on CA WA Agent

Document ID : KB000100820
Last Modified Date : 11/06/2018
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Issue:
The MF job is getting SUBERRORS. The spool shows the following output:
XXXXXXXXXXXXX MccDoOpen: CCI error 9: A network error occurred
XXXXXXXXXXXXX MccOpen: Error opening conversation: (8) communications component error
MFCC error in MccMfbinpCall: \PATH\JES\JCL\SOME$TEST.JCL"
MFCC communications failure
Failure submitting: "D:\SOME\PATH\JES\JCL\SOME$TEST.JCL""
MFCC error in MccFreeContext:
MFCC object in wrong state

 
Environment:
CA Workload Automation Agent for MicroFocus 11.3 / 11.4
Cause:
The MicroFocus job is failing due to some issues with the MicroFocus cluster or the network.  Check to make sure that the MicroFocus server is reachable.
Resolution:
Check to make sure that the MicroFocus server is reachable.  Fix any DNS or network issues.