A client had a CA DRAS task hang occur.
Current users were stopped in their activity, and new users could not log in.
CA View 12.0, 12.1, 12.2
The DRAS hang experienced by the client, from a dump review, was attributed to a known issue with CCI (Command Control Interface, in CA Common Services).
The solutions (active at client sites since 7/11/16) were:
. RO90795 (published name from fix TR90795)
which has prerequisites of the following:
. . RO85313 (published name from fix TR85313) - CAIRIM - PREVENT CCI APPLICATION FROM FLOODING PROTOCOL
. . RO85314 (published name from fix TR85314) - ENF - PREVENT CCI APPLICATION FROM FLOODING PROTOCOL
. . RO85315 (published name from fix TR85315) - CCIMVS - PREVENT CCI APPLICATION FROM FLOODING PROTOCOL