CA UIM Tomcat Probe communication error during configuration

Document ID : KB000004763
Last Modified Date : 14/02/2018
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Issue:

First time configuring the Tomcat probe in IM fails after a certain amount of clicks with this error:

Unable to contact /<domain>/<hub>/<host>/controller communication error (80040402) 

The secondary hub is connected with a tunnel to the primary hub.

Environment:
UIM 8.3.1 or 8.4 or 8.47Hub 7.80 without any hotfixTomcat probe 1.3The primary hub and the secondary hub with the tomcat robot are connected with a ssl/tls tunnel.
Resolution:

Symptoms went away after installing hotfix Hub 7.80HF19 on the secondary hub.

Hotfixes can be obtained here:  

http://www.ca.com/us/support/ca-support-online/product-content/recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.aspx