CA UIM Mobile receiving ALL Notifications for simple account users.

Document ID : KB000007621
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

1. Connect CA UIM Mobile app 8.4.1 to UMP


2. Log in with an account/contact
Activate notifications (Major +) 

 

1.JPG

 


3. Observe behavior

Android:
Notifications of alarms outside the application come in from any system in the UIM environment and not only from specific account:

 

2.JPG

 

IOS:
notifications outside the application do not work at all.

 

4. In Android, when any of the unexpected alarms are clicked the below error is displayed:

 

3.jpg

Environment:
UIM 8.5.1Any OS VersionCA UIM Mobile 8.4.1
Cause:

This is a known issue

Resolution:

Install the SP1


http://support.nimsoft.com/Default.aspx?center=portal/Downloads#uim851_sp1

Additional Information: