CA UIM-IBM_SVC probe-Configuration Issue

Document ID : KB000117657
Last Modified Date : 03/01/2019
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Issue:
ibm_svc probe is able to connect to the storage but unable to discover the nodes under that.
Environment:
UIM: 8.5.1
Storage:IBM v7000
IBM_SVC probe version:1.10

 
Resolution:
Summary:
===========
1) Open the Raw Configuration from Infrastructure Manager
2) Navigate to the startup folder and edit the options key to include the TLS versions:
3) -Xms256m -Xmx1024m -Duser.language=en -Duser.country=US -Dfile.encoding=UTF-8  -Dhttps.protocols=TLSv1,TLSv1.1,TLSv1.2
4) Contact CA Support to provide the ibm_svc probe build version 1.11T4
5) Follow the below steps to apply.
6) Drag and drop the probe from archive to target robot
7) Deactivated activated the probe.
8) Verify the data.

If you still see issue is not resolved, please feel free to contact UIM Technical support via case.