CA Test Data Manager 4.x Proven Implementation Professional Exam Completed

Document ID : KB000124972
Last Modified Date : 18/01/2019
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Question:
Hello, I have completed the TDM exam on December 26, but I have not yet received the link to obtain my diploma and certification logo. Based on the confirmation email that was sent after completing the exam, I will be sent the link in 5 business days to the corporate email address and I have not received it yet. (Today is 10 days from completing the exam) I have previously sent emails to certification@ca.com, but they don't respond to my emails. How can I get my Certificate of Completion?
Answer:
The Education Department was closed due to acquisition. Documentation has since taken over the role of certificate providers.  Please contact support if you do not get your certificate.  They should start to be sent out automatically now that the proper internal procedures are being followed.