CA Spectrum SS crash in VpnDiscovery CreateVpnModel code

Document ID : KB000108861
Last Modified Date : 31/07/2018
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Issue:
The SpectroSERVER crashed and analysis of the core file shows the VpnDiscovery thread crashed in the CreateVpnModel action:

Thread 1 (Thread 0x7f55916b0780 (LWP 3077)):
#0 0x00007f5572a87428 in VpnDiscovery::CreateVpnModel(VpnInfo*, char const*, CsBuffer*, unsigned int*, unsigned int*)
() from /Spectrum/SS/Modules/libvpn.so.1
No symbol table info available.
#1 0x00007f5572a7c4c6 in VpnIHVpnManager::trig_action(CsModelHandle const&, CsAction const*) ()
from /Spectrum/SS/Modules/libvpn.so.1
No symbol table info available.
Cause:
Code fault
Resolution:
This is resolved in 10.3 and above. 

For 10.2.2 this is resolved in patch Spectrum_10.02.02.D407.
For 10.2.3 this is resolved in patch Spectrum_10.02.03.D400.

If you need either of these patches please open a case and request them (http://support.ca.com)