CA Spectrum message in VNM.OUT: WARNNING SnmpItcInterface.cc(189): SNMP failsafe

Document ID : KB000108920
Last Modified Date : 31/07/2018
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Issue:
The VNM.OUT file and Spectrum Control Panel show the following message:

Jul 30 15:26:09 WARNING at SnmpItcInterface.cc(189): SNMP failsafe - Detected delay processing request( IP=xx.xx.xx.xx, community=xxxxxxxxx, id=128503249) after 609870704ms.
Cause:
SNMP requests that have not been responded to are cleared in the cache and after that internal timeout the agent responds to the request which triggers the WARNING message.
Resolution:
This is resolved in CA Spectrum 10.3 and above. When this happens the WARNING message will not appear.