CA Spectrum Serivce Manager dasboard missing

Document ID : KB000008365
Last Modified Date : 21/01/2019
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CA Spectrum Serivce Manager Dasboard missing


The user needs to be assigned a Service Manager license with privileges and they should have Service Manager Role assigned. 



Go to the OneClick consle

> Select the users tab & select the Users List tab 

> In the Component Detail panel, click on the Licenses tab

>  Verify if the Service Manager license is selected for the users or group.

> If its not selected then select, logout & login back to see the Service Dashboard.