CA Spectrum Interface Models Condition is Suppressed

Document ID : KB000117273
Last Modified Date : 10/10/2018
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Issue:
After a device reconfiguration there are suppressed interface models.  The device has a change in the interface table which Spectrum detects and automatically reconfigures the model.  The interface and chassis tables are read and Spectrum recreates the interfaces appropriately except that there are now interfaces in a suppressed state when they are actually up and contactable.

The following event shows on the interface model:

Suppressed May 17, 2018 3:02:28 AM EDT <modelname> Gen_IF_Port Port <modelname> of type Gen_IF_Port is being suppressed as a result of a module failure. System 0x10f8d


DE384818
Cause:
The problem was that when a module is either offline/not_present a module failure event is sent to the interfaces under it and they change to suppressed. A reconfig happens and the module is destroyed and remodeled with the updated interface information but Spectrum would keep the original suppressed condition.
Resolution:
This is resolved in the bi monthly patch for 10.3 -- Spectrum_10.03.00.BMP_10.3.001.

Once released, to obtain a copy of the patch, navigate to the following area and into the Spectrum_10.03.00.BMP_10.3.001 folder:

 ftp://ftp.ca.com/pub/CA-SPECTRUM/Updates/GA/

This fix is also tentatively scheduled to be included in CA Spectrum 10.3.1 once released.