CA Spectrum crash while is doing autodiscovery on MPLS devices 10.2.1

Document ID : KB000008933
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

The Ca Spectrum 10.2.1 Will crash when working and trying to discover MPLS devices with Mplspath type and MplsPathState

Environment:
CA Spectrum 10.2.1OS Windows, Solaris, Linux
Cause:

The table values are not filled for MplsPathType and MplsPathState in some cases by the device.

In the code we were reading response value when the read response is not successful which leads to crash.

Resolution:

Customer needs to install Patch:

 

Spectrum_10.02.01.PTF_10.2.172.Linux.txe

Spectrum_10.02.01.PTF_10.2.172.Solaris.txe

Spectrum_10.02.01.PTF_10.2.172.Windows.txe

 

Please call CA support and request the Patch...

Additional Information:

How to determine if the problem have been corrected?

 

Delete the MplsPathType and MplsPatState entries from the MIB table and verfiy that SpectroSERVER is 

not crashing when the MplsPathUp trap is received.