CA SOI MQ Server service keeps crashing

Document ID : KB000094258
Last Modified Date : 03/05/2018
Show Technical Document Details
Issue:
CA SOI MQ Server service keeps crashing, and the SOI Service Dashboard not displaying
Cause:
A file in CA\SOI\apache-activemq\data\kahadb folder grew to more than 12 GIG in size and CA SOI MQ server service was crashing when reading such large file. File size in the kahadb folder don't grow more than 32 meg in size.
Resolution:
- Stopped all SOI services on the SOI manager machine
- Cleaned all the files in the CA\SOI\apache-activemq\data\kahadb folder.
- Cleaned all temp from CA\SOI\tomcat\temp and log files from CA\SOI\tomcat\logs.
- Started CA SOI Application Server, CA SOI MQ Server and CA SOI UCF broker service.
- Started all other SOI services.