CA Software Asset Manager database upgrade from 3.6.6 to 4.1 fails with illegal value of control_data_import: Idle

Document ID : KB000046185
Last Modified Date : 14/02/2018
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Symptom:

CA Software Asset Manager upgrade from 3.6.6 to 4.1 fails with illegal value of control_data_import: Idle

 

Environment:  CA Software Asset Manager 3.6.6

 

Cause:

The Admin-> Monitoring-> Error Log reported that control_data_import contained an incorrect parameter 'Idle'.

 

Resolution:

The Admin-> Browse Configuration-> control_data_import-> edit. Changed 'Idle' to 'idle' (all lower case), rebuilt the system temp tables and then re-run check installation.