CA SAM | Unable to bulk upload Metric Hints-Usage

Document ID : KB000008652
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

Using Exchange>Data Exchange>Import

Table: Metric engine Hints (me_hints)

Selecting *Specification link to view the fields required 

Environment:
All
Cause:

Fields are Mandatory when they are not -
(import_account_id, Import_org_level_2_id, and import_product_path_id)

The fields are marked as Mandatory and XOR which means just one of each XOR is mandatory and not all.

It's a bit unclear but no wrong.

Resolution:

Importing Metric Engine hints can be problematic. 

The Recommendation is to first do a 'manual' entry of a Metric engine hint.

Afterwards search and Export the record so you can see the data and format that is required for the full import.