CA SAM - Metric Engine "Red Hat Enterprise Linux Virtual Datacenter Standard" doesn't work

Document ID : KB000094115
Last Modified Date : 12/06/2018
Show Technical Document Details
Issue:
Since migration to 4.2.3.p16,  Metric Engine "Red Hat Enterprise Linux Virtual Datacenter Standard" doesn't work. Software compliance for "Red Hat Enterprise Linux for Virtual Datacenters" is false and incorrect.
Environment:
CA Software Asset Manager 4.x
 
Cause:
 Prior to 4.2.0, CA SAM was performing an automated edition upgrade.  Customers saw this as a limitation and wanted to be able to control this behavior themselves.
Resolution:
You need to have the metric engine hints.  This is now required.