CA Reports folders and names are missing in non-English locales

Document ID : KB000035436
Last Modified Date : 30/04/2019
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Issue:

The folders names and the reports names are missing when setting non-English locales in BI Launch Pad. In the example below, the Portuguese (Brazil) locale was set.

CA Reports - missing folders names.png

Environment:
Spectrum 10.x integrated with CABI 4.1 SP3
 
Cause:
CA Spectrum 10.x currently supports the following non-English locales:
  • Japanese
  • Traditional Chinese
  • Simplified Chinese
 
The Portuguese (Brazil) language is not supported.
 
Resolution:

Choose one of the supported non-English locales, or the English locale in the Preferences of BI Launch Pad.

CA Reports - change_preferences.png


Logoff and then logon, the CA Reports names are displayed properly.
CA Reports - folders names displayed.png