In order to get started, make sure the following is set up:
### On CA PPM
1. Log into PPM as an admin user
Go to Administration > Organization and Access > Groups > New > MTM_Test
2. Add the admin resource
3. Add the global right to the group: (Mobile – Access)
4. Check if LDAP is being used
Check if the resource > Properties > External Authentication is checkmarked or not checkmarked
5. Make sure the user is not set to 'Locked' or 'Inactive'
### On the CA MTM application, have the resource enter the following correctly:
-URL (Enter only the http(s)://ppm_servername)
This would be the same information used when accessing PPM Timesheets from a browser.
If there are errors or issues are encountered, please check the resolution below.
### On the CA Ondemand/SaaS Administration portal,
be sure to correctly set up the user from the Administration portal by setting the correct email/userid/password