CA PPM: Link to project document in other Browser takes you to the PPM version 12.x login screen

Document ID : KB000110126
Last Modified Date : 08/08/2018
Show Technical Document Details
Issue:
Summary:
When you copy a link to a document in the Collaboration tab and then past it in another browser you are taken to the PPM version 12.x login screen or sometime you are taken to a blank login screen.

Issue:

Steps to Reproduce:

1. Log into PPM.
PPM version 15.x Login screen:

User-added image
 
  1. Open any Project
  2. Go to the Collaboration Tab
  3. Add a document or use one already there, it doesn't matter. Right-click and Copy Link
  4. Paste the link in another browser
 
Expected Result: 
You should be taken to the PPM version 15.x login screen

Actual Result: 
You are taken to the PPM version 12.x login screen.

User-added image

Or Sometime you are taken to a blank login screen :

User-added image



Cause:
Caused by DE43180


 
Resolution:
Resolution:
Open. Defect is target for resolution in future release.