The following methods will force a reslice, which will be force the Time Slicing job to regenerate data items. No data is ever deleted, but rather regenerated.
Method 1 - Reslice from the UI (Soft Reslice Method)
1. From the UI > Jobs > Scheduled page
Pause the Time Slicing job, only when it is the WAITING or SCHEDULED state.
If it is in PROCESSING mode, please make sure the current instance completes.
If it did is not completing, please open a case.
2. Reslice the data item in question:
Go to Administration > Data Administration > Time slices > click on the time slice ID
a. Modify the "From Date" to be the particular date where data is not currently being included.
b. Modify the "Number of Periods" to the desired number of periods.
c. Clear out the "Expiration Date".
d. Click Submit.
3. Run an immediate Time Slicing job instance and let it complete.
For Jaspersoft reports to be updated, make sure the following jobs are completed also:
a. Update Report Tables (all parameters)
b. Load Data Warehouse (full)
c. Load Data Warehouse Access Rights
4. Validate the data has been regenerated.
If issue still occurs, please open a case.
Method 2 - Reslice via direct database update (Hard Reslice Method)
Please contact CA Support for an approved SQL statement or to further discuss the unique circumstances encountered.