CA PPM: Error 500 Error updating subobject partitions idea instance When you try to edit attributes in a Idea

Document ID : KB000047631
Last Modified Date : 14/02/2018
Show Technical Document Details

Problem: 

With any user of CA PPM you are not able to edit any attribute in Idea object (It can affect other objects as well)    

It appears an Error 500 when you try to save the attribute modified.

 

In App-ca.log appear the following errors:

ERROR 2016-10-14 10:05:50,656 [http-bio-14001-exec-955] union.persistence (clarity:tespinoz:7682651__8C7D6C74-C1CD-420C-A969-2C3F8992A37F:pma.ideaPropertiesSave) Undefined statement set: odf-pmd.observ_arqui.update-child-partition*idea*.map

ERROR 2016-10-14 10:05:50,656 [http-bio-14001-exec-955] object.ODFObjectImpl (clarity:tespinoz:7682651__8C7D6C74-C1CD-420C-A969-2C3F8992A37F:pma.ideaPropertiesSave) 

com.niku.union.persistence.PersistenceException: statementSet not found odf-pmd.observ_arqui.update-child-partition*idea*.map

Also....

ERROR 2016-10-14 10:05:50,659 [http-bio-14001-exec-955] service.ODFService (clarity:tespinoz:7682651__8C7D6C74-C1CD-420C-A969-2C3F8992A37F:pma.ideaPropertiesSave) processRequest Exception

com.niku.union.odf.exception.ODFException: Error updating subobject partitions idea instance

 

Environment:  

All CA PPM Versions

Cause: 

One caches was not saved properly into the application.

Resolution:

Flush ca ppm caches.

You can clear it in; http://<yourServer>/niku/nu#action:security.caches

Mark all register and press flush all button

Additional Information:

CA PPM: Error 500 Error updating subobject partitions project instance. When you try to edit attributes in a project