CA PPM Bidirectional integration with CA Agile Central is not working

Document ID : KB000106316
Last Modified Date : 08/08/2018
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Issue:
When testing the bidirectional integration between PPM and CA Agile Central, we are getting an error message:
Error Message = Skipping project due to incorrect integration settings :5742256::Testing-AC-Bidirectional  invalid workspace id :12345678910
 
Cause:
This was found to be caused by an incorrect API key.
Resolution:
After updating the CA Agile Central API Key value in the PPM Bi-Directional integration entry, the sync is now working properly using that entry.