CA PPM: Best Practices on Rights Management

Document ID : KB000104080
Last Modified Date : 05/07/2018
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Introduction:

Certain resources/users cannot see PPM objects.

CA PPM protects data objects and break them out to rights on the ability to

1. View (Read-only)

2. Edit (Read-Write)

 

Background:

Rights can be managed at the following levels:

1. Instance

2. Global

3. OBS - This requires knowledge of the company structure.

 

 

 

 

 

Instructions:

The best method to rule out a rights issue is go to

Administration > Organization and Access > groups > New

a. Create a group named: casupport_testing
b. Add the resource(s) experiencing the issue

c. Add all the global rights or add the object rights, e.g. if the issue is with the project object
    filter for the project-related rights by filtering for *project*
    NOTE: It is best to add all available global rights

d. Have the resource log in and log out to check if the issue still persists

If the object can now be viewed, it is a confirmed rights issue.

Since a group can be easily deleted and resources can be easily added or removed from the group, this is best way to confirm an issue is rights-related.

Additional Information:

Typical rights to view the object:

Risks/Issues/Change Requests - right(Management - Programs)

Right to edit the project 'Status' attribute is: Project - Approve

For a query to check the rights of users, please contact CA Support.