CA PPM Advance Reporting Theme is set incorrect after Jaspersoft content migration from Jaspersoft 5.6.1/6.1 to 6.2.1

Document ID : KB000008070
Last Modified Date : 14/02/2018
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Issue:

We upgraded from Jaspersoft 5.6.1/6.1 to 6.2.1 and under Advance Reporting we see some functionalities like schedule button doesn;t appear. 

 

Steps to Reproduce

1. Upgrade PPM from 14.2 to 14.xx or 15.x

2. Migrate Jaspersoft content from Jaspersoft 5.6.1/6.1 or 6.2.1 

 

Environment:
CA PPM 14.x, 15.x
Cause:

This is a known bug DE33811 and resolved in 15.3 

 

While migration of content for Jaspersoft upgrade the root level theme is corrupted, by default ca_ppm_tealgrey should be set as default theme however its set to ca_ppm_default theme. To verify 

 

1. Login to Jaspersoft console 

2. Navigate to view -> repository --> themes 

Jaspersoft Console

 

Resolution:

To overcome the same, follow the steps 

 

1. Login to working Jaspersoft Console

2. Export the root level theme

3. Import the same to the broken server via Manage --> Server Setting --> Import 

Additional Information:

Note: If you are an on demand customer, please raise a support case and we will get this fixed for you.