Jaspersoft csk content upgrade error

Document ID : KB000121988
Last Modified Date : 10/02/2019
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While running the CA PPM Jaspersoft content import command we are getting error: "Error in preparing content. Please provide the valid zip file or have permissions on temp folder jaspersoft_csk.zip Error while renaming tenant directory: org_template to directory"
Make sure jaspersoft_csk.zip is valid and the file size/date is correct. Also check permissions on the folder containing the content and the user is able to access it.
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