CA PIM 14.0: endpoint management installation fails

Document ID : KB000117749
Last Modified Date : 18/10/2018
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Introduction:
Endpoint management installation fails with following error:
  Windows error 2 occured while loading the Java VM
 
Background:
Java 8 Update 172 is installed already and select use existing on 3rd party installation.
 
Environment:
PIM 14.0 / W2K16
Instructions:
Executing installer with LAX_VM option resolved the problem.

1. add Java path to head of PATH system environment variable
e.g. Path=C:\Program Files\Java\jre1.8.0_172\bin;...
2. execute command prompt (administrator mode)
3. move to EndM directory of installation media and execute installer with LAX_VM option and full path of java.exe as argument.
e.g.
\> cd D:\EndPointMgmt
\> install_EM.exe LAX_VM "C:\Program Files\Java\jre1.8.0_172\bin\java.exe"

 
Additional Information:
This doesn't happen if Java is installed from 3rd party installation.