CA Performance Center fails With MySql error

Document ID : KB000005137
Last Modified Date : 14/02/2018
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Issue:

CA Performance Center installation fails, with the following errors

 

EXECUTE_STDOUT=MySQL server PID file could not be found![FAILED]

 

 

Starting MySQL..The server quit without updating PID file (/app/local/CA/MySql/data/mariska.pid).[FAILED]

 

================================ query registry ================

MySQL Pre-Install phase - 5.7.14 or higher NOT already installed.

================================ query registry ================

Environment:
CA Performance Management, 3.0, and possibly previous versions
Cause:

There is already a version of MySql installed on the system, before the CA Performance Center installation is initiated. And the version of MySql is not 5.7.14 or newer

Resolution:

Remove the old version of MySql and attempt the CA Performance Center installation again