CA PA Upgrade v12.1.0.1 to v12.1.0.3 - Multi User Install

Document ID : KB000012812
Last Modified Date : 14/02/2018
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Introduction:

CA Productivity Accelerator 12.1.0.3 is released. Existing versions will need to be upgraded to this latest version. Newly developed content CA will be using this version and is not backwards compatible versions. Content developed in previous versions can be exported and then imported into 12.1.0.3.

Question:

How do I obtain the latest software?

Environment:
Windows environment is required
Answer:

How to open a support request with CA.com:

In order to provide the fastest and highest level of support please open a service request at https://support.ca.com. A user account is required as well as the site ID for the customer's Location.

A support request can also be opened by phone at the following locations.

Phone: (Within the U.S.) 1-800-CALL-CAI (225-5224)

International

http://www.ca.com/us/support/phone.aspx

 

File Attachments:
TEC1027578.zip