CA Output Management DRAS generates an SVCdump but there are no abends in the DRAS or JES log.

Document ID : KB000004916
Last Modified Date : 14/02/2018
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Issue:

CA Output Management DRAS generates an SVCdump but there are no abends in the DRAS or JES log.

Cause:

The dump showed that the dump was issued by the IBM IEAV process that handles the I/O being passed between CA View and CA DRAS.

SAC7 in IEAVESPN.

Resolution:

Apply APAR/PTF OA49626 ABENDAC7 RSN00090003 FOR SPIN ON FREE TYPE WEB on IBMLINK.