CA OPS/MVS Event Management and Automation OPSLOG WEBVIEW is not working. Getting Unknown Source errors.

Document ID : KB000006444
Last Modified Date : 14/02/2018
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Issue:

Out of nowhere, my CA OPS/MVS OPSLOG Webview is not working. I get a certificate error followed by the following JAVA details. I have not performed any OPSMVS updates. The z/OS Java version is 1.7. I get the same error on IE or Chrome browsers.

javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.access$200(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessController.doPrivilegedWithCombiner(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doGetRequestEX(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.checkUpdateAvailable(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.isUpdateAvailable(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main.access$000(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.EOFException: SSL peer shut down incorrectly
at sun.security.ssl.InputRecord.read(Unknown Source)



Environment:
> 12.3-OPS/MVS-Event Management & Automation-for JES2 > z/OS 2.2 and maintenance > z/OS Java version 1.7 > Java Web Start 11.111.2.14 x86 > Using JRE version 1.8.0_111-b14 Java HotSpot(TM) Client VM ... 30 more
Cause:

Old security certificate caused the server connection problem.

Resolution:

Updated JAVA software to JAVA Version 8 Update 121.