CA Mobile API Gateway: Bad cookie, reserved token

Document ID : KB000116837
Last Modified Date : 24/10/2018
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The below error appears in the SSG log

2018-08-27T16:45:00.120-0400 SEVERE 12875 com.l7tech.server.SoapMessageProcessingServlet: Cookie name "AMC_EZ673B6524DA1BC0A4905C9@CAdobeorg" is a reserved token

The 'Cookie name' may differ in your environment. 
The @ is considered reserved token, along with some other characters defined in Section 2.2 of RFC2616. 
The issue is caused by the 'Decode ID Token' assertion when it hits a cookie containing special characters.

To resolve the handling of these characters:

1) Log into the Gateway via ssh 
2) Navigate to and edit the file /opt/SecureSpan/Gateway/node/default/etc/conf/ 
3) Add the following line 


4) Save the file and restart the Gateway service

This will allow the cookie names to contain special characters without interfering with the decode.