CA IDMS 19.0 install GIM35901I ERROR HOLD WAS NOT RESOLVED

Document ID : KB000098220
Last Modified Date : 29/05/2018
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Issue:
I am installing the CA IDMS 19.0 GA version.
Running job SAMPJCL(AGJ5APP), the SMP/E APPLY CHECK fails with RC=12.

APPLY
 CHECK      /*** Remove to APPLY all functions ***/
 GROUPEXTEND(NOAPARS NOUSERMODS)
 SELECT (
  CAGJJ00 /*CA IDMS Base Option                                   */
         )
 BYPASS(HOLDSYSTEM).

GIM30206E ** APPLY PROCESSING FAILED FOR SYSMOD CAGJJ00. HOLD REASON IDS WERE NOT RESOLVED
GIM35901I    ERROR HOLD HC79102 WAS NOT RESOLVED.
GIM35901I    ERROR HOLD IC79102 WAS NOT RESOLVED.
GIM35901I    ERROR HOLD JC79102 WAS NOT RESOLVED.
GIM35901I    ERROR HOLD KC79102 WAS NOT RESOLVED.
GIM37001S ** APPLY PROCESSING STOPPED BECAUSE FUNCTION SYSMOD CAGJJ00 FAILED.

GIM20501I    APPLY PROCESSING IS COMPLETE. THE HIGHEST RETURN CODE WAS 12.
 
Environment:
z/OS Operating Systems
Cause:
There are SMP/E HOLD errors on the SYSMOD FMID which need to be resolved before the FMID can be applied.
Resolution:
To resolve the HOLD errors you need to download and RECEIVE the PTFs that fix the HOLD errors.
Then run the APPLY CHECK  or APPLY again with the GROUPEXTEND option and it will apply all the required PTFs.

You can find the PTF that fixes the problem by looking at the following report from the APPLY CHECK.
Look at the RESOLVING SYSMOD column with a status of MISSING.
You have to download an RECEIVE all the PTFs marked as MISSING.
 
 UNRESOLVED HOLD REASON REPORT FOR APPLY CHECK PROCESSING

NOTE: THE SYSMODS LISTED IN THIS REPORT ALSO APPEAR IN THE CAUSER SYSMOD SUMMARY REPORT.

                  HOLD     MISSING  HELD     RESOLVING  RESOLVER
TYPE    FMID     CLASS    APAR     SYSMOD   SYSMOD     STATUS
------  -------  -------  -------  -------  ---------  --------
        CAGJJ00  HIPER    HC79102  CAGJJ00  RO93739    MISSING


Another way to find the  resolving PTF is to look at the ++HOLD statement and the keyword FIX
You have to download an RECEIVE the PTFs mentioned in the FIX parameter of each ++HOLD. 
 

++HOLD(CAGJJ00) ERROR FMID(CAGJJ00)
,REASON(HC79102),DATE(17003) CLASS(HIPER)
 COMMENT(
   PROBLEM IDMS-5317:  WRONG INSERTION POINT FOR RECORDS IN NEXT INDEXES
 SMRTDATA(CHGDT(170120)   FIX(RO93739)
  SYMP(DAL)
       )).

In this case, these PTFs are needed to install CA IDMS 19.0 GA: 

RO93739
RO97807
RO99525
RO99897

If no fix is available for the HOLD ERROR then add the HOLDERROR option to the BYPASS in the APPLY CHECK or APPLY:

BYPASS (HOLDSYSTEM,HOLDERROR)

Once the fix becomes available you will need to apply it.