CA Identity Portal Deployment Xpress is not deploying Two Step Approval by Manager and Contractor Administrator correctly

Document ID : KB000015572
Last Modified Date : 14/02/2018
Show Technical Document Details
Question:

When deploying the use case, "Two Step Approval by Manager and Contractor Administrator" the deployment will fail with a NullpointerException. How is this resolved so the deployment can be resolved successfully?

Answer:

Make sure the deployed file IdentityTemplatesRepo.zip is put to /opt/CA/IdentityPortal/dxrepo for vApp platforms and for nonvApp platforms make sure the file is put at this example path: C:\CA\IdentityPortal\dxrepo which should be accessible from the CA Identity Portal Server.

In the IdentityTemplatesRepo.zip, a change needs to be made in TwoStepApprovalManagerandContractorAdministrator.xml. The word "and" needs to be a capital "A". The file is located in /opt/CA/IdentityPortal/dxrepo/TwoStepApprovalManagerAndContractorAdministrator. Once the change is made you can successfully use this template.

Sample Linux code for temporary fix is:

"mv TwoStepApprovalManagerandContractorAdministrator.xml TwoStepApprovalManagerAndContractorAdministrator.xml"