CA Identity Manager: won't create ACF2 account for accounts with leading 0s in eTACFNumericUserID

Document ID : KB000095427
Last Modified Date : 11/05/2018
Show Technical Document Details
Issue:
When trying to create an ACF2 endpoint account, you encounter the following error:

Account for Global User '[uid]' on CA ACF2 Endpoint 'ACF2' creation failed
CA ACF2 Lid '[uid]' on 'ACF2' creation failed: ACF Dispatcher Add failed: eTACFNumericUserID: value #0 invalid per syntax.

Please note that the UID begins with a 0, such as 012345.
Cause:
The ACF2 endpoint does not allow leading zeros in eTACFNumericUserID and throws a syntax error. 
Resolution:
In order to create the accounts, you'll have to either change the user's UID to something that does not have a 0 at the beginning. Or, change the mapping in the account template so that eTACFNumericUserID does not point to a field with a leading 0. You can also create the account directly on ACF2 and E&C the user into Identity Manager, as a workaround.