CA Identity Governance fails to import from CA Identity Manager connector.

Document ID : KB000016787
Last Modified Date : 14/02/2018
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Question:

After running an import from Identity Governance we are experiencing an error message like this one.

 

25550 23:05:28,456 ERROR [stderr] (default task-8) java.lang.RuntimeException: Process [BBAggImport] not found! 

25551 23:05:28,457 ERROR [stderr] (default task-8) at com.eurekify.workpoint.adaper.service.GetFirstNodeAction.<init>(GetFirstNodeAc tion.java:26) 

25552 23:05:28,457 ERROR [stderr] (default task-8) at com.eurekify.workpoint.adaper.service.TMSRequestsHandlerImpl.getFirstNodeRcmPa rameters(TMSRequestsHandlerImpl.java:1699)

 

How can we resolve this?

Environment:
Identity Governance
Answer:

In order to resolve this you need to update your Workpoint DB Administrator.

To do this please follow these steps.

from GM -> Administration > settings > Workpoint DB Administration

Once inside you can press "update" (See image below)

 

pic1.jpg

 

After this is complete please try the import again.