CA Flowdock - Github integration no longer working

Document ID : KB000047548
Last Modified Date : 14/02/2018
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Summary

The CA Flowdock - Github integration stops working

Issue

The CA Flowdock - Github integration has been setup for one or several flows. Now no new entries arrive in the Team inbox for any of these flows.

Cause

In Github the?"Third-party application restrictions" have been enabled. CA Flowdock needs to have access to the organization in order to communicate.

Resolution

Use the following steps to grant access to Flowdock for the organization:

- go to?https://github.com/organizations/<your_org>/settings/oauth_application_policy
- Check that Flowdock v2 is listed there, and that Access is granted.
- If Flowdock is there, but Access is not granted, please select edit to grant access.
- If Flowdock is not listed, please check under?https://github.com/settings/applications, that it is listed for yourself. If there, click on "Flowdock" to open up the settings for it. This should give you the option to grant/request access for Flowdock for your organization.

Otherwise please remove all sources of the Github integration and then re-add these.