CA Ehealth Trap Exploder (TrapX) does not process v2 traps when the data contains 64 bit varbinds (Counter64).

Document ID : KB000004185
Last Modified Date : 14/02/2018
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Issue:

When TrapExploder (TrapX) receives SNMPv2 traps that have 64bit varbinds, the traps are not processed and they are dropped.

Cause:

Trap Exploder is a 32 bit application and does not support 64 bit varbinds.

Resolution:

Reconfigure the devices sending the traps to utilize data type Counter or ASN1_INTEGER.