CA (DLP) DataMinder R14.0 - MS Exchange Server 2010 Integration Agent cannot be uninstalled.

Document ID : KB000049228
Last Modified Date : 14/02/2018
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Description:

Uninstalling CA DLP R14.0 Exchange 2010 integration does not unregister the Exchange Transport Agent. This causes the MS Exchange Transport hub to fail and prevents delivery of mail.

Solution:

The uninstall scripts have been updated with FIX:RO49332 (incorporating Integration_x64_14.0_HF043) to unregister the Exchange Transport Agent.

FIX:RO49332 is available to download from the CA Support Portal (support.ca.com).