CA Directory DSA out of sync

Document ID : KB000009559
Last Modified Date : 14/02/2018
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Introduction:

In this document we will describe how to manually sync CA Dir DSAs, we have two DSAs, one working fine and other out of sync.

Environment:
CA Directory 12.x
Instructions:

Notes about the instructions:

- CADir1 is the hostname of CA Dir Server ok

- CADir2 is the hostname of CA Dir Server out of sync

 

 

- From CA Dir Server <DSAName>-CADir1 run the command: 

dxdisp <DSAName>-CADir1

 

- From CA Dir <DSAName>-CADir2 run the command: 

dxdisp <DSAName>-CADir1 

 

- From CA Dir machine <DSAName>-CADir1 where the data is ok, connect to the DXConsole and run the command below: 

dump dxgrid-db; 

 

- It will generate a file with extension ".zdb" under "dxserver/data" folder 

- Stop CA Dir Server with problem, <DSAName>-CADir2. ( dxserver stop all ) 

- Delete/Move the files "<DSAName>-CADir2xxxx.db" and "<DSAName>-CADir2xxxx.tx" 

- Copy the ".zdb" file FROM <DSAName>-CADir1 "dxserver/data" folder TO <DSAName>-CADir2 "dxserver/data" folder 

- Do not copy the .TX file, only .ZDB 

- Rename to .DB file to match the DSA name from the <DSAName>-CADir2 

- Restart DSAs from CA Dir machine, <DSAName>-CADir2 

- Stop CA Dir Server ok, <DSAName>-CADir1. ( dxserver stop all ) 

- Start CA Dir Server ok, <DSAName>-CADir1. ( dxserver start all )

 

You need to restart the <DSAName>-CADir1 because the message in the <DSAName>-CADir1 log file:

----------------------------------

* [5] 20160919.112602.056 DSA_W2680 Multiwrite queue (<DSAName>-CADir2) greater than 100% full 

* [5] 20160919.112602.065 DSA_E2760 Multiwrite: Operation disabled for DSA <DSAName>-CADir2

----------------------------------

 

After restart, <DSAName>-CADir1 will reconnect to <DSAName>-CADir2 and start MW.

 

 

Additional Information:

More detailed information about MW and Synchronization, you can find in the Tech Doc tec479507, see link below:

http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec479507.html