CA DADS Plus CICS the allocate of several files fails with DADSA558 'FILE'='CVAN1DAT' ALLOC FAILED RC=X'04'E=X'9700'I=X'0000'. Where can I find error code E=X'9700'?

Document ID : KB000102305
Last Modified Date : 26/06/2018
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Issue:
At CICS startup time CA DADS Plus for CICS allocates the application files successfully. But later in the day when the client attempts to allocate several files with CA DADS Plus CIICS the allocate of the datasets fail with error  message
DADSA558  'FILE'='CVAN1DAT' ALLOC FAILED RC=X'04'E=X'9700'I=X'0000'.
Where can I find the description of the error message code E=X'9700’?
Environment:
Z/OS 
CICS
 
Resolution:
CA DADS Plus for CICS uses SVC 99 to allocate datasets.

The E=X'9700' error messages codes can be in the MVS Programming: Authorized Assembler Services Guide at the link below.  
See Chapter 25. Dynamic allocation
This edition applies to Version 2 Release 3 of z/OS (5650-ZOS) and to all subsequent releases and modifications until otherwise indicated in new editions. Last updated: May 29, 2018

9700
 
Meaning: Severe storage management subsystem (SMS) IDAX, ACS and Construct Access Services error.
 
Application programmer action: Check field S99ERSN for a non-zero value. A non-zero value in S99ERSN is a reason code. See “SMS reason code (S99ERSN)” on page 569 for the possible reason codes. If the system displayed message IKJ56893I, SMS messages for the error follow IKJ56893I. If the system displayed message IKJ56894I, no messages were returned. Request the message processing option of dynamic allocation to obtain related messages and resubmit the request. If you still cannot obtain messages, contact your system programmer for assistance.
 
Corresponding Messages: IKJ56893I (messages were displayed) or IKJ56894I (messages not displayed).
 
This was not a CA DADS plus problem. CICS was experiencing system problems. Once the CICS region was recycled the problem cleared up.