CA CSM flat file generation with only SMPHOLD

Document ID : KB000071602
Last Modified Date : 21/02/2018
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Issue:
Generated a flat file in CA CSM but the SMPPTFIN was not created, only SMPHOLD. 
 The summary says - Maintenance that will be included in the flat file (none).
Resolution:
Verify that the PTF's are not already received in the Global zone. They have to be in status 'not received' otherwise they will not be included in the SMPPTFIN.