CA Business Intelligence (CABI) WEBI Rich Client tool error: "Your session timed out. Close the Java interface and log on again."

Document ID : KB000006861
Last Modified Date : 14/02/2018
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Issue:

CA Business Intelligence (CABI) WEBI Rich Client tool error: "Your session timed out. Close the Java interface and log on again."

Webi.jpg

Environment:
CA Business Intelligence (CABI) 4.1All Supported Windows Operating Systems
Cause:

Anti-virus and/or security application stopping the 'WebiRichClient.exe' executable from executing

Resolution:

Add the 'WebiRichClient.exe' executable to exclusion the listĀ of the Anti-virus/security application