CA Business Intelligence (CABI) Web Intelligence error: "An internal error occured while calling 'getBlobInfos' API (Error: ERR_WIS_30270) (Error: INF)" when saving reports to PDF format

Document ID : KB000004603
Last Modified Date : 14/02/2018
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Issue:

CA Business Intelligence (CABI) Web Intelligence error: "An internal error occured while calling 'getBlobInfos' API (Error: ERR_WIS_30270) (Error: INF)" when saving reports to PDF format.

getblobsinfo.jpg

Environment:
CA Business Intelligence (CABI) 4.1 SP3Windows OS
Cause:

The drive hosting the CABI WEBI Processing Server does not have enough disk space to render the report.

Resolution:

Increase the amount of available disk space on the CABI server by removing unnecessary files and/or allocating additional disk space.