The CA Asset Portfolio Management (APM) home page displays a warning message: CA Software Asset Manager is not configured correctly.
The CA Software Asset Manager information does not display correctly on the APM home page.
CA Asset Portfolio Management 12.9, or 14.1, any patch level.
You may see this message if the SAM and APM release levels are not compatible with each other. Review the SAM compatibility matrix, located here, for SAM/APM compatibility.
You may also see this message if the logged in user is not a user in SAM or is an inactive user in SAM.
Check the user and userid of the APM logged in user, and verify this same user and userid is a valid, active user in SAM.