Getting APM Hotfixes via Dropbox.

Document ID : KB000109321
Last Modified Date : 06/08/2018
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Introduction:
HotFixes are given to customers to fix the particular problem that they are having. 
Question:
Is there any dropbox available where we can find all Hotfix details and can download them from there? 
Environment:
CA APM 10.X

 
Answer:
Unfortunately, there are NO DropBox available for HotFixes as of now.
Hotfixes are not GA.

There is a support process for getting Hotfixes.
-  A customer makes a request based on the case /problem,
- The request is approved by Support management and Engineering to provide a hotfix for customer on a case by case basis.

If the problem is fixed, it gets documented for internal purposes.for GA release.