CA APM Enterprise Manager and WebView services not created on Windows Server 2016

Document ID : KB000117263
Last Modified Date : 10/10/2018
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Issue:
When installing CA APM 10.7 on Windows Server 2016, the Windows services for Enterprise Manager(EM) and WebView are not created.
During the installation, there is no option to create the service and the properties are left blank in the installation summary.
Environment:
CA APM 10.7 Windows Server 2016
Cause:
The installer does not support this feature in Windows Server 2016
Resolution:
The installer will be updated in the next major release to allow the service to be created during installation.

As a workaround, the EMCtrl64.bat and WVCtrl64.bat can be used to create the services post-install

 
Additional Information:
Detailed instructions to configure the Enterprise Manager as a Windows Service

https://docops.ca.com/ca-apm/10-7/en/administrating/configure-enterprise-manager/start-or-stop-the-enterprise-manager/#StartorStoptheEnterpriseManager-ConfiguretheEnterpriseManagerasaWindowsService