CA API Gateway: Unable to start the process controller

Document ID : KB000096766
Last Modified Date : 17/05/2018
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Issue:
When attempting to start the process controller on a software install using the processcontroller.sh you may receive the error

Error starting Process Controller.

Running this command with additional logging will show more detilas

sh -x processcontroller.sh

Errors:
Invalid JAVA_HOME
or
 echo "Please run as the user: xxxxx"
Resolution:
For the script to run two conditions must be satisfied

1) It should be run as the GATEWAY user
2) The JAVE_HOME environment variable must be set to a valid JDK installation.